General Terms and Conditions of Anchor Academic Publishing/Imprint of Bedey & Thoms Media GmbH

Below please see our General Terms and Conditions for Readers and Buyers, for Authors as well as our contact information.

General Terms and Conditions for Buyers
(valid since September 29th, 2016)

Contact Information

General Terms and Conditions for Buyers

1. General Information
Anchor Academic Publishing is an Imprint of Bedey & Thoms Media GmbH, Hermanstal 119 k, D-22119 Hamburg (hereanafter referred to as "AAP") offers buyers - herinafter: the "Buyer(s) - the service of acquiring publications for a fee. Any agreements on the delivery of publications to companies are exclusively subject to the following General Standard Terms and Conditions of AAP which the Buyer accepts when placing an order. Any business conditions of the Buyer deviating from or conflicting with these General Standard Terms and Conditions shall not apply, unless expressly acknowledged by AAP in writing. For commercial buyers such as companies, German law applies under exclusion of the UN Sales Law.


2. Online-Download
Buyers can download the publications from www.anchor-publishing.com as a PDF file.
The Buyer shall pay the price stated online for a publication when downloading it by entering the details of his Paypal user data in the payment menu provided for this purpose.
Immediately after the user data have been successfully entered a download link will be sent to the buyer. The buyer can download a file as often as wished within 72 hours.

3. Ordering of printed books
Printed books are delivered as fast as possible. This may take from 2 to 20 working days, depending on where the customer lives.

4. Terms of payment
The prices for each title are displayed in our catalogue. The prices include VAT.

For commercial buyers outside of Germany, but within the EU: If the buyer states his tax identification number in the order the VAT may be excluded according to § 4 1b UStG as an intra-Community supply. Only the net amount will be invoiced.

The presentation of products in our online shop are not a legally binding offer but a noncommittal online catalog. By clicking the on "Buy Now" button, thereby placing the product in the shopping cart, the buyer enters a binding order. The confirmation of the order follows immediately after payment of the order and does not constitute an acceptance of the contract. We can accept your order by sending an order confirmation via e-mail or by delivering the goods within two to five business days.

5. Retention of title
Pending payment in full of all claims against the Buyer pursuant to Art. 4 of these General Standard terms and Conditions, AAP shall retain title to any delivered merchandise.

6. Rights of use
All rights of exploitation of the various publications under copyright law remain with the author.
The Buyer is not be entitled to duplicate, sell, disseminate or publicly display publications bought on this website.
Individual duplicates, e.g. copies and printouts, may only be made for private and other personal use (sec. 53 of Germany’s Copyright Act (UrhG)). The production and dissemination of further duplicates shall only be permissible subject to express consent.

7. Warranty / Complaints
Complaints based on substantive defects in publications are excluded. AAP assumes no responsibility for the content and design quality of the various academic papers, specifically the presentation, structure, functioning state of any processes described therein, or the correctness of any data and results produced. The writers themselves are responsible for the content of their publications. AAP does not warrant that the papers have been drawn up, graded and published according to statutory provisions, specifically examination regulations.
If the Buyer receives evidently damaged or incomplete merchandise he has to send a complaint to AAP either by letter post, fax, e-mail or phone us at +49(0)176-85996762 within 8 days of receipt of the merchandise. In the case of incomplete scientific publications, AAP shall ensure post-performance within 10 days, namely - at its discretion - by completion (removal of defects) or subsequent delivery (replacement delivery) of the version. If post-performance fails, or AAP refuses post-performance, the Buyer shall be entitled to rescind the contract.
In the publications, names of companies or sensitive corporate data may have been made unrecognizable by renaming, blackening out or deletion.

8. Liability
AAP is not be liable for damage/loss not occurring in the merchandise itself, specifically for lost profit or other financial loss of the Buyer, unless based on gross negligence or wilful act of AAP.
In the case of slight negligence,  AAP shall only be liable for infringements that are of the essence of the contract (cardinal duties, i.e. essential contractual obligations). For the rest, the contractual and non-contractual liability of  AAP shall be limited to wilful act and gross negligence, with such restriction on liability also applying to acts of any vicarious agent of  AAP. This restriction on liability shall not affect claims for compensation based on personal injury or on Germany's Product Liability Act (ProdhaftG).

9. Withdrawal/Cancellation Policy


Withdrawal/Cancellation Policy for Digital Content (e.g. eBooks) which is not on a tangible medium

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days after conclusion of the contract.

The right of withdrawal ends when Anchor Academic Publishing has begun with the execution of the contract, after (i) the Purchaser has unequivocally agreed via download of the e-book that Anchor Academic Publishing may begin with the execution of the contract, and (ii) has confirmed his knowledge of having agreed to losing his right of withdrawal with the beginning of the execution of the contract.

To exercise the right to cancel, you must inform us, Anchor Academic Publishing, Imprint of Bedey & Thoms Media GmbH, Hermannstal 119k, D - 22119 Hamburg, phone: +49(0)176-85996762, of your decision to cancel this contract by making a clear statement (for example via e-mail to info(at)diplomica.de, by postal mail or by fax).

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
You may use the cancellation form ready for download below, but it is not obligatory.

Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

- End of Withdrawal/Cancellation Policy for contracts for the supply of digital content which is not on a tangible medium -



Withdrawal/Cancellation Policy for contracts for the delivery of goods

You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us, Anchor Academic Publishing, Imprint of Bedey & Thoms Media GmbH, Hermannstal 119k, D - 22119 Hamburg, phone: +49(0)176-85996762, of your decision to cancel this contract by making a clear statement (for example via e-mail to info(at)diplomica.de, by postal mail or by fax).

After we have received your statement we will inform you (e.g. via e-mail) without undue delay. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. You may use the cancellation form ready for download below, but it is not obligatory.

Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


For the following kind of sales contracts the statutory right to cancel as laid out in the Consumer Contracts Regulations does not exist. The rules on the right to cancel do not apply to contracts

- for the supply of goods that are made to the consumer’s specifications or are clearly personalised;
- for the supply of goods which are liable to deteriorate or expire rapidly;
- for the supply of sealed goods which are not suitable for return due to health protection or hygienic reasons, the right to cancel ceases if the goods become unsealed after delivery;
- for the delivery of goods if the goods become mixed inseparably (according to their nature) with other items after delivery;
- for the supply of sealed audio or sealed video recordings or sealed computer software, the right to cancel ceases if the goods become unsealed after delivery;
- for the supply of a newspaper, periodical or magazine with the exception of subscription contracts for the supply of such publications;
- for the supply of alcoholic beverages, where -
(i) their price has been agreed at the time of the conclusion of the sales contract,
(ii) delivery of them can only take place after 30 days, and
(iii) their value is dependent on fluctuations in the market which cannot be controlled by the trader.

- End of Withdrawal/Cancellation Policy for sales contracts for the delivery of goods -


Cancellation Form
Here you can download our cancellation form:

Download Cancellation Form


10. Inspection of the contract text of the General Standard Terms and Conditions
The Buyer may inspect the general contractual conditions at any time by opening this page. The Buyer's specific order data cannot be viewed using the Internet for security reasons and are treated in strict confidence.

11. Data protection
The Buyer agrees that any personal data may be stored. The Buyer gives his express consent to the collection, processing and use of his data, wherever his consent is required in a specific case. The stored data shall be collected, processed and used exclusively to the extent necessary to bring about, shape or amend the contract.

Please see our privacy for more information.


12. Online dispute resolution (ODR)
According to Art. 14 (1) Regulation on consumer ODR: The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed under https://ec.europa.eu/consumers/odr/.
Bedey & Thoms Media GmbH does not participate in Online Dispute Resolution (ODR) processes and is not obliged or bound to participate.

13. Final provisions
The law of the Federal Republic of Germany shall apply. This does not affect mandatory provisions of the state in which the customer has his habitual residence.

For companies only German law applies excluding the CISG (United Nations Convention on Contracts for the International Sale of Goods).
For merchants according to the German commercial code, legal entities under public law or public special funds the exclusive jurisdiction for any disputes arising from contractual relationships between us and you is our place of business in Hamburg, Germany.

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Contact Information

Anchor Academic Publishing
Imprint of Bedey & Thoms Media GmbH
Hermannstal 119 k
22119 Hamburg
Germany

Fon +49(0)176-85996762

E-Mail: info(at)diplomica.de

General Manager/ CEO: Björn Bedey and Sandra Thoms

Register Court: Amtsgericht Hamburg
Register Number: HRB 80293