General Terms and Conditions of Anchor Academic Publishing/Imprint of Bedey & Thoms Media GmbH

Below please see our General Terms and Conditions for Readers and Buyers, for Authors as well as our contact information.

General Terms and Conditions for Buyers
(valid since September 29th, 2016)

Contact Information

General Terms and Conditions for Buyers

1. General Information
Anchor Academic Publishing is an Imprint of Bedey & Thoms Media GmbH, Hermanstal 119 k, D-22119 Hamburg (hereanafter referred to as "AAP") offers buyers - herinafter: the "Buyer(s) - the service of acquiring publications for a fee. Any agreements on the delivery of publications to companies are exclusively subject to the following General Standard Terms and Conditions of AAP which the Buyer accepts when placing an order. Any business conditions of the Buyer deviating from or conflicting with these General Standard Terms and Conditions shall not apply, unless expressly acknowledged by AAP in writing. For commercial buyers such as companies, German law applies under exclusion of the UN Sales Law.


2. Online-Download
Buyers can download the publications from www.anchor-publishing.com as a PDF file.
The Buyer shall pay the price stated online for a publication when downloading it by entering the details of his Paypal user data in the payment menu provided for this purpose.
Immediately after the user data have been successfully entered a download link will be sent to the buyer. The buyer can download a file as often as wished within 72 hours.

3. Ordering of printed books
Printed books are delivered as fast as possible. This may take from 2 to 20 working days, depending on where the customer lives.

4. Terms of payment
The prices for each title are displayed in our catalogue. The prices include VAT.

For commercial buyers outside of Germany, but within the EU: If the buyer states his tax identification number in the order the VAT may be excluded according to § 4 1b UStG as an intra-Community supply. Only the net amount will be invoiced.

The presentation of products in our online shop are not a legally binding offer but a noncommittal online catalog. By clicking the on "Buy Now" button, thereby placing the product in the shopping cart, the buyer enters a binding order. The confirmation of the order follows immediately after payment of the order and does not constitute an acceptance of the contract. We can accept your order by sending an order confirmation via e-mail or by delivering the goods within two to five business days.

5. Retention of title
Pending payment in full of all claims against the Buyer pursuant to Art. 4 of these General Standard terms and Conditions, AAP shall retain title to any delivered merchandise.

6. Rights of use
All rights of exploitation of the various publications under copyright law remain with the author.
The Buyer is not be entitled to duplicate, sell, disseminate or publicly display publications bought on this website.
Individual duplicates, e.g. copies and printouts, may only be made for private and other personal use (sec. 53 of Germany’s Copyright Act (UrhG)). The production and dissemination of further duplicates shall only be permissible subject to express consent.

7. Warranty / Complaints
Complaints based on substantive defects in publications are excluded. AAP assumes no responsibility for the content and design quality of the various academic papers, specifically the presentation, structure, functioning state of any processes described therein, or the correctness of any data and results produced. The writers themselves are responsible for the content of their publications. AAP does not warrant that the papers have been drawn up, graded and published according to statutory provisions, specifically examination regulations.
If the Buyer receives evidently damaged or incomplete merchandise he has to send a complaint to AAP either by letter post, fax, e-mail or phone us at +49(0)176-85996762 within 8 days of receipt of the merchandise. In the case of incomplete scientific publications, AAP shall ensure post-performance within 10 days, namely - at its discretion - by completion (removal of defects) or subsequent delivery (replacement delivery) of the version. If post-performance fails, or AAP refuses post-performance, the Buyer shall be entitled to rescind the contract.
In the publications, names of companies or sensitive corporate data may have been made unrecognizable by renaming, blackening out or deletion.

8. Liability
AAP is not be liable for damage/loss not occurring in the merchandise itself, specifically for lost profit or other financial loss of the Buyer, unless based on gross negligence or wilful act of AAP.
In the case of slight negligence,  AAP shall only be liable for infringements that are of the essence of the contract (cardinal duties, i.e. essential contractual obligations). For the rest, the contractual and non-contractual liability of  AAP shall be limited to wilful act and gross negligence, with such restriction on liability also applying to acts of any vicarious agent of  AAP. This restriction on liability shall not affect claims for compensation based on personal injury or on Germany's Product Liability Act (ProdhaftG).

9. Withdrawal/Cancellation Policy
Below you’ll find our withdrawal policy for digital content (e.g. eBooks) and for sales contracts for the delivery of goods (e.g. printed books).


Consumers have a legal right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither of their commercial nor independent professional activity (§ 13 BGB).

Entrepreneurs are not granted a voluntary right of withdrawal.

Withdrawal policy for digital content (e. g. ebooks)

Consumers have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day the contract is concluded.

The withdrawal period is fourteen days from the day the contract is concluded.

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Expiration of the Right of Withdrawal:

The right of withdrawal expires for a contract regarding the delivery of digital content not on a physical medium, even if Bedey & Thoms Media GmbH has started executing the contract after the buyer

(i) has explicitly agreed, through the download of the eBook, that Bedey & Thoms Media GmbH may begin executing the contract before the withdrawal period ends, and

(ii) has confirmed that they are aware that by agreeing to start the execution of the contract, they will lose their right of withdrawal.
==========================

To exercise your right of withdrawal, you must inform us, (Anchor Publishing, Imprint of Bedey & Thoms Media GmbH, Hermannstal 119k, D - 22119 Hamburg, Email  info@anchor-publishing.com , Telephone +49(0)176-85 996 762) of your decision to withdraw from this contract via a clear statement in text form (e.g., by letter or email). You can use the withdrawal form provided on the website, but this is not mandatory.

You can also exercise your right of withdrawal online via the link on our homepage through the link Withdraw contract. If you use this online feature, we will immediately send you a confirmation of receipt on a durable medium (e.g., by email) with information about the content of the withdrawal statement as well as the date and time of its receipt.

To meet the cancellation deadline, it's enough that you send the notice of exercising your right of cancellation before the deadline expires.

Consequences of Withdrawal

If you withdraw from this contract, we will refund you all payments we have received from you, including delivery costs (except for any additional costs arising if you chose a different type of delivery than the least expensive standard delivery we offer), without delay and at the latest within fourteen days from the day we receive the notification of your withdrawal from this contract.

We will use the same payment method that you used for the original transaction for this refund, unless we have explicitly agreed otherwise with you; in no case will you be charged fees for this refund.

- End of withdrawal instructions for digital content -

Right of cancellation for goods deliveries

Consumers have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day you or a third party appointed by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us, (Anchor Publishing, Imprint of Bedey & Thoms Media GmbH, Hermannstal 119k, D - 22119 Hamburg, Email  info@anchor-publishing.com , Telephone +49(0)176-85 996 762) of your decision to withdraw from this contract via a clear statement in text form (e.g., by letter or email). You can use the withdrawal form provided on the website, but this is not mandatory.

You can also exercise your right of withdrawal online via the link on our homepage through the link Withdraw contract. If you use this online feature, we will immediately send you a confirmation of receipt on a durable medium (e.g., by email) with information about the content of the withdrawal statement as well as the date and time of its receipt.

To meet the cancellation deadline, it's enough that you send the notice of exercising your right of cancellation before the deadline expires.

Consequences of Withdrawal

If you cancel this contract, we will refund you all payments we have received from you, including delivery costs (except for any extra costs arising from your choice of a different type of delivery than the cheapest standard delivery we offer), without delay and no later than fourteen days from the day we receive your notice of cancellation of this contract.

We will use the same payment method that you used for the original transaction for this refund, unless we have explicitly agreed on a different method with you; in any case, you will not be charged any fees for this refund. 

We can refuse the refund until we have received the goods back or until you have provided proof that you have sent the goods back, whichever comes first.

You must return or hand over the goods to us (Bedey & Thoms Media GmbH, Hermannstal 119k, D - 22119 Hamburg) without delay and in any case no later than fourteen days from the day you inform us about the withdrawal of this contract. The deadline is met if you send the goods before the fourteen-day period expires.

 

- End of cancellation policy for goods deliveries -

Cancellation Form
You can also use our cancellation form to submit your cancellation, which you can download from our homepage here.

You can send us the completed and signed form scanned by email to info@anchor-publishing.com or by postal mail to Bedey & Thoms Media GmbH, Hermannstal 119k, D - 22119 Hamburg.

10. Inspection of the contract text of the General Standard Terms and Conditions
The Buyer may inspect the general contractual conditions at any time by opening this page. The Buyer's specific order data cannot be viewed using the Internet for security reasons and are treated in strict confidence.

11. Data protection
The Buyer agrees that any personal data may be stored. The Buyer gives his express consent to the collection, processing and use of his data, wherever his consent is required in a specific case. The stored data shall be collected, processed and used exclusively to the extent necessary to bring about, shape or amend the contract.

Please see our privacy for more information.


12. Consumer dispute resolution
Bedey & Thoms Media GmbH does not participate in consumer dispute resolution and is not obliged or bound to participate.

13. Final provisions
The law of the Federal Republic of Germany shall apply. This does not affect mandatory provisions of the state in which the customer has his habitual residence.

For companies only German law applies excluding the CISG (United Nations Convention on Contracts for the International Sale of Goods).
For merchants according to the German commercial code, legal entities under public law or public special funds the exclusive jurisdiction for any disputes arising from contractual relationships between us and you is our place of business in Hamburg, Germany.

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Contact Information

Anchor Academic Publishing
Imprint of Bedey & Thoms Media GmbH
Hermannstal 119 k
22119 Hamburg
Germany

Fon +49(0)176-85996762

E-Mail: info(at)diplomica.de

General Manager/ CEO: Björn Bedey

Register Court: Amtsgericht Hamburg
Register Number: HRB 80293